STORE POLICY
Because We Care
At The ReStock, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
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Overnight Shipping: New Releases that are not on hand will ship out 2-3 days after the release date unless we have product on hand.
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WE ONLY OFFER OVERNIGHT SHIPPING (LESS CHANCE OF YOUR PACKAGE BEING STOLEN IN THE SHIPPING PROCESS)
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Tracking #: is available with your order, notifying you by email.
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Pre-Orders: can take 5-10 business days for us to receive unless product is on hand it will ship same or next business day (NOT INCLUDING ALL MAJOR HOLIDAYS)
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Overnight shipping is available at checkout (WILL ONLY BE SHIPPED OUT MON-FRI BY 4PM CENTRAL TIME)
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Hand deliveries: packages are only for friends & family unless told otherwise!
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Shipping information: will include your tracking number and will be sent the the email that you have provided when submitting your order!
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We will also keep you posted on your shipment tracking if we have to special order!
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ONCE YOUR ITEM(S) HAVE BEEN SHIPPED IT IS NOT OUR RESPONSIBILITY IF ITEMS ARE STOLEN OR NOT DELIVERED TO CORRECT ADDRESS! PLEASE TRACK ALL PACKAGES AND OPEN AN INVESTIGATION WITH THE SHIPPER! PAYMENT WILL NOT BE REFUNDED!
RETURNS AND REFUNDS
ALL SALES ARE FINAL!
PAYMENT OPTIONS....
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Cash | CashApp | Zelle: (Mainly Used for PopUp Stand Events unless told otherwise).
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Klarna: You able to pay in 4 installments and still receive your order as if it is paid in full!
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Credit Card Payment Options Available.
LEGIT CHECKS....
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LEGIT CHECK can only be done before we ship your product(s) to you
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Starting price is $40 per shoe to do your legit check, which you can add to your order by clicking the "LEGIT TAB" up to 4 pairs of shoes
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We submit certain photos of the shoe(s) you have purchased to the company in order to process a legit check once we have done so it take about 30 mins for us to get the results back
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Your certificate of authenticity will be text & emailed to you with a printed copy
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Once your shoes have shipped we will no longer be able to do your legit check
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ALL SALES ARE FINAL!
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Your payment will be split into 2 payments
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1st half of the payment will hold your shoe until the other half is paid 2 weeks from the date you paid the 1st half
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See PayN2 form for more details!
The ReStock Terms & Conditions....
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We receive our inventory from retail stores, third party vendors, suppliers, sellers, and personal collection.
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100% Authentic
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ALL SALES ARE FINAL ON THE RESTOCK!
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If you would like a LEGIT CHECK on your shoes before shipping we can do so for $40 and send you the results by text or email of the authentication.
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Please feel free to Contact us at any during business hours 8am-9pm Central Time
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Phone: 318-663-8683 or 409-247-4016 (you can leave a detailed voicemail or text)
The Nonrefundable Contract Agreement Form ....
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When ordering shoes you have to complete the shoe order form.
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We do not order shoes that have not been paid for! We can only give you a quote.